FIFA has confirmed that a website glitch left dozens of fans with free tickets for the 2026 World Cup – and now the governing body is demanding they pay up. The error, which the organisation says it 'regrets', allowed fans to secure tickets without payment. FIFA is now contacting those affected to request payment.
The news comes as the BBC’s Shiona McCallum visited FIFA headquarters in Zurich to see some of the new technology being used in the tournament. Among the innovations, Martin Sharkey explored how changes in the way we watch content are shaping new technologies.
“FIFA demands payment after website glitch gave fans free 2026 World Cup tickets.”
But it remains unclear how many fans will comply with FIFA's demand for payment after the inadvertent free tickets.